A&B Privacy Policy
Awesome & Bliss Co. (Awesome & Bliss Experiences) and each of its related bodies (also referred to as “We” in this Privacy Policy) respect your privacy and understands the importance of it. We want you to be familiar with how we collect, use and disclose information in our capacity as a Data Controller. We want you to be in control of how we use your personal data and to make you aware of your rights, and how we will use this information.
This privacy policy, with respect to any region, describes our data collection practices in connection with information that we collect through several ways, including but not limited to:
- The registration process on our Website OR Subscribe to our newsletter;
- Other instances in which you provide Personal Information via our Website or Social Media Pages like Facebook, Twitter, Pinterest, Instagram, YouTube, and Linkedin;
- Offline interactions with our sales or support staff by telephone or fax or when you visit us at a trade show.
Personal Information We Collect and how we collect it
The type of Personal Information we collect about you is needed to facilitate your travel arrangements, bookings and to arrange travel-related services and products on your behalf. This may include:
- Your First Name and Last Name, Postal and E-mail Address, Telephone/Fax Number;
- Credit or Debit Card Details (card number, cardholder name, expiry date and CVV number);
- Passport, Driver’s License or other form of official ID (When you visit our offices);
- Transaction data, such as Purchase Information;
- Technical data, such as IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation;
- Any feedback posted on the website.
We will only collect this information with your consent and where it is reasonable in the circumstances for the purposes of facilitating your travel arrangements. We will only use and disclose this sensitive information in accordance with the purpose for which the information is required.
An anonymous string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
We use Contact Forms to collect Personal Information & User Requirements. We will only use and store your Personal Information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements.
Cookies
To make Awesome&Bliss.com work even better for you, we also use ‘cookies’ to collect information about your use of the website. You should read our Cookie Policy for full details.
Third Party Services/Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Third Party Service Providers
We may pass your information to our third-party service providers for the purposes of completing specific tasks and/or to provide services to you on our behalf, as specified above. When we utilize these third-party service providers, we will only disclose the personal information necessary to complete the task or deliver the service.
Third Party Linking
This Privacy Policy does not address, and we are not responsible for the privacy information or other practices of any third parties—including any third party operating any website or service—to which Awesome & Bliss Co’s “Website & Travel Booking Portal” links. The inclusion of a link on our “Website & Travel Booking Portal” does not imply endorsement of the linked website or service by us.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with our Social Media Pages, except as explicitly stated in this policy.
Who we share your data with
Your Personal Information may be disclosed:
- Between Awesome & Bliss Co. offices and/or our affiliates/partners/principles for:
- The purposes of order fulfilment.
- Local contact follow-up.
- Local marketing related purposes.
- To our third party service providers who provide services such as:
- Website Hosting
- Data Analysis
- Payment Processing
- Information Technology and Related Infrastructure Provision
- Customer Services
- E-mail Delivery
- Auditing and other services.
- Publicity by you, on message boards, chats, profile pages, blogs and other services to which you are able to post information and content hosted by Awesome & Bliss Co.
- To the following third parties:
- Content providers, to permit them to send you electronic marketing communications.
- Sponsors of award programs, contests and similar promotions.
- Companies in a related subject interest field, data grouped at a regional level.
- We may also share our mailing records, data grouped at a regional level, with selected companies in related subject fields.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Plugin: WooCommerce Privacy Policy
Awesome & Bliss Experiences provides an Online Travel Portal and a telephone facility for making bookings of travel packages. In the course of completing a guest booking & certain other formalities, it is necessary to collect and use personal information which will be subject to our Bookings & Refund Policy. We also collect information about the guest/subscriber/user during the checkout process on our Online Travel Portal.
While you visit our online travel portal, we’ll track:
- Products/Services you’ve viewed: we’ll use this to, for example, show you travel packages you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you book from us, we’ll ask you to provide information including your First Name and Last Name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your First Name and Last Name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for ‘n’ years for tax and accounting purposes. This includes your First Name and Last Name, E-mail address and billing address.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Service information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your First Name and Last Name, E-mail address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Payments | Paypal
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Use of "Website & Travel Booking Portal" by Minors
Awesome & Bliss Co’s “Website & Travel Booking Portal” are not directed to individuals under the age of eighteen (18), and we do not knowingly collect Personal Information from individuals under 18.
Security of Personal Information
We are committed to using all reasonable organisational, technical and administrative measures to protect the Personal Information that you provide us with. When inputting information onto our website, sensitive information (such as credit or debit card information) is encrypted and protected via SSL encryption, and is subsequently transferred and tokenized by our payment provider, Awesome & Bliss Co. does not store your credit or debit card information on any of our systems.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Updates & Complaints” section below.
Updates & Complaints
Awesome & Bliss Co. reserves the right to change this Privacy Policy at any time. The “Last Updated” legend at the bottom of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.
For more information about our privacy practices, or if you would like to make a complaint, please contact us by clicking the below “Contact Us” button or by mail using the details provided below:
Awesome & Bliss Co.
3K12, Sector 3, Vaishali Nagar, Ajmer, 305001, Rajasthan, India.
Last Updated on 18 April 2021